|
Foreword |
v |
|
Preface |
ix |
|
Acknowledgments |
xiii |
|
Chapter 1 Got Good Governance? |
1 |
|
Chapter 2 The Board Policies Manual: Your Essential Guide |
15 |
|
Chapter 3 Planning and Packing: Committing to the BPM |
31 |
|
Chapter 4 Confronting the Roadblocks |
37 |
|
Chapter 5 The BPM Development Process |
51 |
|
Chapter 6 BPM Part 1: Introduction and Administration |
60 |
|
Chapter 7 BPM Part 2: Organizational Essentials |
70 |
|
Chapter 8 BPM Part 3: Board Structure and Process |
82 |
|
Chapter 9 BPM Part 4: Board-CEO/Staff Relationship |
120 |
|
Chapter 10 BPM Part 5: Executive Parameters |
136 |
|
Chapter 11 Are We There Yet? The End of the Beginning |
152 |
|
Chapter 12 The Roadmap Taken: Four Case Histories |
161 |
|
Miriam's Kitchen |
163 |
|
TGen |
166 |
|
AOG |
169 |
|
World Vision |
173 |
|
Afterword: 18 Months later-Does It Work? |
176 |
|
Appendix A BPM Template |
179 |
|
Appendix B Supplemental Material Available on AMA Website |
200 |
|
Notes |
203 |
|
Index |
207 |