In many organizations, information technology has become crucial in the support, sustainability and growth of the business. This pervasive use of technology has created a critical dependency on IT that calls for a specific focus on IT governance. Implementing Information Technology Governance: Models, Practices, and Cases presents insight gained by literary research and case studies to provide practical guidance for organizations who want to start implementing IT governance or improving existing governance models. Distributed by Syndetic Solutions, Inc.

Foreword	v
Preface	ix
Chapter I Strategies and Models for IT Governance	1
IT Governance Explained	1
The Goal of IT Governance: Strategic Alignment	12
IT Governance Structures, Processes, and Relational Mechanisms	24
Measuring the IT Governance Process	53
IT Governance Implementation Status	64
Conclusion	68
References	69
Chapter II Leveraging COBIT 4.0 as IT Governance Framework	76
The COBIT Framework	76
COBIT Control Objectives	83
COBIT Management Guidelines	86
COBIT Maturity Models	93
Adapting COBIT to Your Organisation	95
COBIT and Compliancy for Sarbanes-Oxley	96
Other COBIT Products	98
Conclusion	99
References	100
Chapter III Leveraging the IT Balanced Scorecard as Alignment Instrument	101
Case Company Introduction: A Tri-Company	101
The Tri-Company IT Merger	102
IT BSC Project and Its Organization	104
Building the IT BSC	106
Maturity of the Developed IT BSC	108
Lessons Learned	113
Details on the Measures of the IT Strategic Scorecard	115
Conclusion	123
References	124
Chapter IV IT Governance in Practice: Six Case Studies	125
Introduction	125
Case Study: KBC	127
Case Study: AGF Belgium	145
Case Study: Vanbreda	163
Case Study: CM	181
Case Study: Huntsman	196
Case Study: Sidmar - Arcelor	217
Conclusion: Pilot Studies	234
References	236
Chapter V IT Governance Implementation Guide	238
Introduction	238
Nine Guidelines for Better IT Governance	239
References	248
About the Authors	249
Index	252

Distributed by Syndetic Solutions, Inc.