|
Preface |
XV |
|
Part 1 Foundations |
|
|
Chapter 1 Introduction to Persuasion |
3 |
|
Persuasion: Constancies and Changes |
5 |
|
The Sheer Number of Persuasive Communications Has Grown Exponentially |
6 |
|
Persuasive Messages Travel Faster Than Ever Before |
6 |
|
Persuasion Has Become Institutionalized |
12 |
|
Persuasive Communication Has Become More Subtle and Devious |
12 |
|
Persuasive Communication Is More Complex and Impersonal |
14 |
|
Foundations of Persuasion |
15 |
|
Defining Persuasion |
16 |
|
Persuasion Is a Symbolic Process |
17 |
|
Persuasion Involves an Attempt to Influence |
18 |
|
People Persuade Themselves |
19 |
|
Persuasion Involves the Transmission of a Message |
20 |
|
Persuasion Requires Free Choice |
22 |
|
Persuasion Versus Coercion |
22 |
|
The Bad Boy of Persuasion |
33 |
|
Understanding Persuasive Communication Effects |
34 |
|
Historical Review of Persuasion Scholarship |
35 |
|
Ancient Greece: "It's All Sophos to Me" |
36 |
|
The First Scientist of Persuasion |
37 |
|
A Breezy Tour of Rome and the Centuries That Followed |
38 |
|
Rhetorical Developments in the United States |
39 |
|
Origins of the Social Scientific Approach |
40 |
|
The Contemporary Study of Persuasion |
42 |
|
Seeing the Big Picture |
45 |
|
Persuasion and Ethics |
47 |
|
The Present Approach |
50 |
|
Conclusions |
52 |
|
Chapter 2 Attitudes: Definition and Structure |
55 |
|
The Concept of Attitude |
57 |
|
Characteristics of Attitudes |
59 |
|
Attitudes Are Learned |
59 |
|
Attitudes Are Global, Typically Emotional, Evaluations |
60 |
|
Attitudes Influence Thought and Action |
61 |
|
Values and Beliefs |
62 |
|
Structure of Attitudes |
68 |
|
Expectancy-Value Approach |
69 |
|
Affect, Symbols, and Ideologies |
71 |
|
The Role of Ideology |
73 |
|
Attitude Structure and Persuasion |
74 |
|
Are Attitudes Internally Consistent? |
75 |
|
Intra-Attitudinal Consistency |
75 |
|
Balancing Things Out |
77 |
|
The Psychology of Strong Attitudes |
81 |
|
Attitudes and Information Processing |
84 |
|
Social Judgment Theory |
84 |
|
Attitude Accessibility |
96 |
|
Implicit Attitudes |
103 |
|
Conclusions |
105 |
|
Chapter 3 Attitudes: Functions and Consequences |
109 |
|
Functions of Attitudes |
109 |
|
Overview |
109 |
|
Attitudes and Persuasion |
113 |
|
Attitudes and Behavior |
120 |
|
Historical Background |
121 |
|
Situational Factors |
122 |
|
Characteristics of the Person |
124 |
|
Characteristics of the Attitude |
126 |
|
Models of Attitude-Behavior Relations |
129 |
|
Theory of Reasoned Action |
130 |
|
Theory of Planned Behavior |
135 |
|
Accessibility Theory |
136 |
|
Implications for Persuasion |
138 |
|
Judging Consistency |
139 |
|
Conclusions |
141 |
|
Chapter 4 Attitude Measurement |
143 |
|
Overview |
143 |
|
Questionnaire Measures of Attitude |
146 |
|
Likert Scale |
146 |
|
Guttman Scale |
147 |
|
Semantic Differential |
147 |
|
Pitfalls in Attitude Measurement |
149 |
|
Policy Implications |
153 |
|
Asking Good Questions |
155 |
|
Open-Ended Measures |
158 |
|
Indirect Methods to Measure Attitudes |
159 |
|
Conclusions |
163 |
|
Part 2 Changing Attitudes and Behavior |
|
|
Chapter 5 Processing Persuasive Communications |
167 |
|
Historical Foundations |
169 |
|
Elaboration Likelihood Model |
173 |
|
Main Principles |
180 |
|
Motivation to Process |
182 |
|
Ability |
189 |
|
Peripheral Processing in Real Life |
190 |
|
The Oprah Book Club Effect |
190 |
|
The Electoral Road Show |
191 |
|
Jargon |
193 |
|
Central Processing |
194 |
|
Complications and Criticisms |
197 |
|
Criticisms and Reconciliations |
199 |
|
Conclusions |
203 |
|
Chapter 6 "Who Says It": Source Factors in Persuasion |
209 |
|
Understanding the Communicator |
213 |
|
Authority |
214 |
|
Experimental Procedures and Results |
214 |
|
Explanations |
216 |
|
Additional Issues |
218 |
|
Applications |
219 |
|
Credibility |
221 |
|
Core Characteristics |
222 |
|
Role of Context |
224 |
|
A Theoretical Account |
227 |
|
Social Attractiveness |
232 |
|
Likability |
233 |
|
Similarity |
234 |
|
Physical Attractiveness |
235 |
|
Conclusions |
239 |
|
Chapter 7 Message Factors |
247 |
|
Understanding the Message |
247 |
|
Message Structure |
248 |
|
One or Two Sides? |
249 |
|
Conclusion Drawing |
250 |
|
Continuing Issues |
251 |
|
Evidence |
251 |
|
The Other Side of Evidence: The Case of Case Histories |
255 |
|
Summary |
258 |
|
Fear Appeals |
263 |
|
The Psychology of Fear |
265 |
|
A Theory of Fear Appeals |
271 |
|
Applying Theory to the Real World |
275 |
|
Summary |
280 |
|
Language |
280 |
|
Speed of Speech |
281 |
|
Powerless Versus Powerful Speech |
283 |
|
Language Intensity |
286 |
|
Political Language |
291 |
|
Conclusions |
294 |
|
Chapter 8 Personality and Persuasion |
303 |
|
The Myth of the Vulnerable Other |
303 |
|
Summary |
306 |
|
Need for Cognition |
306 |
|
Self-Monitoring |
310 |
|
Dogmatism |
314 |
|
Additional Issues |
314 |
|
Other Personality Factors |
315 |
|
Conclusions |
316 |
|
Chapter 9 Cognitive Dissonance Theory |
321 |
|
Foundations |
323 |
|
Dissonance and Decision Making |
325 |
|
Dissonance and Expenditure of Effort |
328 |
|
Applications |
330 |
|
Induced Compliance |
331 |
|
Applications |
335 |
|
Explanations and Controversies |
336 |
|
Unpleasant Consequences + Responsibility = Dissonance |
337 |
|
Dissonance Occurs When You Are Concerned That You Look Bad in Front of Others |
338 |
|
Dissonance Involves a Threat to Self-Esteem |
338 |
|
It's Not Dissonance, but Self-Perception |
339 |
|
The Dissonance Debate: Intellectual Issues |
340 |
|
Summary |
341 |
|
Dissonance and Persuasion |
345 |
|
Conclusions |
347 |
|
Chapter 10 Interpersonal Persuasion |
353 |
|
Foot-in-the-Door |
355 |
|
Why Does It Work? |
356 |
|
When Does It Work? |
357 |
|
Door-in-the-Face |
358 |
|
Why Does It Work? |
359 |
|
When Does It Work? |
364 |
|
Applications |
364 |
|
Other Compliance Techniques |
365 |
|
Summary |
374 |
|
Compliance-Gaining |
374 |
|
Contextual Influences |
377 |
|
Individual Differences |
379 |
|
Complications |
381 |
|
Summary and Applications |
383 |
|
Ethical Issues |
388 |
|
Conclusions |
389 |
|
Part 3 Persuasion in American Society |
|
|
Chapter 11 Advertising |
393 |
|
The Subliminal Myth |
395 |
|
Definition |
396 |
|
Effects |
400 |
|
Self-Fulfilling Prophecies and Beyond |
402 |
|
The Psychology of Low Involvement |
405 |
|
Mere Exposure |
406 |
|
The Magic of Association |
409 |
|
Peripheral Processing |
423 |
|
High Involvement |
424 |
|
Summary |
429 |
|
The Role of Personality |
430 |
|
Advertising Ethics |
432 |
|
Conclusions |
433 |
|
Chapter 12 Communication Campaigns |
441 |
|
Thinking About Campaigns |
443 |
|
Locating Effects |
446 |
|
Theoretical Perspectives |
446 |
|
Diffusion Theory |
448 |
|
Social Marketing |
452 |
|
Campaign Effects |
458 |
|
The McGruff Crime Prevention Project |
460 |
|
Antismoking and Cardiovascular Risk Reduction Campaigns |
462 |
|
State Antismoking Campaigns |
465 |
|
Macrosocial Picture |
466 |
|
Antidrinking Campaigns |
467 |
|
The Designated Driver Campaign |
468 |
|
Social Norms Marketing |
469 |
|
Drug Prevention Campaigns |
476 |
|
Complicating Factors |
479 |
|
Values and Ethics |
482 |
|
Conclusions |
485 |
|
References |
487 |
|
Subject Index |
533 |
|
Author Index |
551 |